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Gong

The Gong agent connector is a Python package that equips AI agents to interact with Gong through strongly typed, well-documented tools. It's ready to use directly in your Python app, in an agent framework, or exposed through an MCP.

Gong is a revenue intelligence platform that captures and analyzes customer interactions across calls, emails, and web conferences. This connector provides access to users, recorded calls with transcripts, activity statistics, scorecards, trackers, workspaces, coaching metrics, and library content for sales performance analysis and revenue insights.

Example prompts​

The Gong connector is optimized to handle prompts like these.

  • List all users in my Gong account
  • Show me calls from last week
  • Get the transcript for a recent call
  • List all workspaces in Gong
  • Show me the scorecard configurations
  • What trackers are set up in my account?
  • Get coaching metrics for a manager
  • What are the activity stats for our sales team?
  • Find calls mentioning {keyword} this month
  • Show me calls for rep {user_id} in the last 30 days
  • Which calls had the longest duration last week?

Unsupported prompts​

The Gong connector isn't currently able to handle prompts like these.

  • Create a new user in Gong
  • Delete a call recording
  • Update scorecard questions
  • Schedule a new meeting
  • Send feedback to a team member
  • Modify tracker keywords

Entities and actions​

This connector supports the following entities and actions. For more details, see this connector's full reference documentation.

EntityActions
UsersList, Get, Context Store Search, Context Store SQL Query
CallsList, Get, Context Store Search, Context Store SQL Query
Calls ExtensiveList, Context Store Search, Context Store SQL Query
Call AudioDownload
Call VideoDownload
WorkspacesList
Call TranscriptsList, Context Store Search, Context Store SQL Query, Semantic Search
Stats Activity AggregateList
Stats Activity Day By DayList
Stats InteractionList
Settings ScorecardsList, Context Store Search, Context Store SQL Query
Settings TrackersList
Library FoldersList
Library Folder ContentList
CoachingList
Stats Activity ScorecardsList, Context Store Search, Context Store SQL Query

Gong API docs​

See the official Gong API reference.

Interfaces​

Use the Gong connector through the Airbyte Agent CLI, the Python SDK, or the API.

CLI​

Install the CLI:

curl -fsSL https://airbyte.ai/install.sh | bash

Authenticate with Airbyte:

airbyte-agent login

Create the connector. The CLI opens the hosted setup flow:

airbyte-agent connectors create --json '{
  "workspace": "<your_workspace_name>",
  "name": "gong"
}'

Describe the connector to see its supported entities and actions:

airbyte-agent connectors describe --json '{
  "workspace": "<your_workspace_name>",
  "name": "gong"
}'

Execute an action:

airbyte-agent connectors execute --json '{
  "workspace": "<your_workspace_name>",
  "name": "gong",
  "entity": "users",
  "action": "list"
}'

Python SDK​

Installation​

uv pip install airbyte-agent-sdk

Usage​

Connectors can run in hosted or open source mode.

Hosted​

In hosted mode, API credentials are stored securely in Airbyte Agents. You provide your Airbyte credentials instead. If your Airbyte client can access multiple organizations, also set organization_id.

This example assumes you've already authenticated your connector with Airbyte. See Authentication to learn more about authenticating. If you need a step-by-step guide, see the hosted execution tutorial.

The connect() factory returns a fully typed GongConnector and reads AIRBYTE_CLIENT_ID / AIRBYTE_CLIENT_SECRET from the environment:

The recommended pattern is build_connector_tools, which gives the agent three tools bound to this connector: inspect_connector, read_skill_docs, and execute. The agent can inspect the connector, read only the skill-doc section it needs, and then execute:

inspect_connector() -> read_skill_docs() -> read_skill_docs(section="...") -> execute(entity, action, params)

Pass section IDs verbatim as the outline lists them, prefix included (actions.<entity>.<action>, not <entity>.<action>); anything else returns an error the agent has to recover from.

The builder names its tools inspect_connector, read_skill_docs, and execute, so the tool sets for more than one connector collide when registered on the same agent. Renaming the callables at registration avoids the collision, but the generated execute guidance still names inspect_connector and read_skill_docs, pointing the model at the wrong tools. Use the agent_tool pattern below instead: it weaves your own names into that guidance.

Pydantic AI
from airbyte_agent_sdk import build_connector_tools
from pydantic_ai import Agent
from airbyte_agent_sdk import connect
from airbyte_agent_sdk.connectors.gong import GongConnector

connector = connect("gong", workspace_name="<your_workspace_name>")

tools = build_connector_tools(connector, framework="pydantic_ai")
agent = Agent("openai:gpt-4o", tools=tools.as_list())
Custom tool bodies​

When you need custom tool bodies — or a framework without native support — use GongConnector.agent_tool. Register execute, inspect, and docs together so the agent can fetch connector guidance progressively. Pass the framework explicitly when it has a supported failure strategy:

Pydantic AI
from pydantic_ai import Agent
from airbyte_agent_sdk import connect
from airbyte_agent_sdk.connectors.gong import GongConnector

connector = connect("gong", workspace_name="<your_workspace_name>")

agent = Agent("openai:gpt-4o")

@agent.tool_plain
@GongConnector.agent_tool(
    framework="pydantic_ai",
    inspect_tool="gong_inspect",
    docs_tool="gong_read_docs",
)
async def gong_execute(entity: str, action: str, params: dict | None = None):
    return await connector.execute(entity, action, params or {})

@agent.tool_plain
@GongConnector.agent_tool(framework="pydantic_ai")
async def gong_inspect():
    return await connector.inspect_connector()

@agent.tool_plain
@GongConnector.agent_tool(framework="pydantic_ai")
async def gong_read_docs(section: str | None = None):
    return await connector.read_skill_docs(section)

Use the same three-function pattern with framework="langchain", "openai_agents", or "mcp" and that framework's registration decorator. Each value translates connector failures into the framework's own signal:

framework=Tool failures surface as
"pydantic_ai"pydantic_ai.ModelRetry
"langchain"langchain_core.tools.ToolException (set handle_tool_error=True to feed it back to the model)
"openai_agents"the failure message returned to the model as the tool result
"mcp"fastmcp.exceptions.ToolError
"none" (default)airbyte_agent_sdk.AirbyteToolError

On a framework the SDK does not support natively — or in a raw LLM dispatch loop — omit framework= and handle AirbyteToolError yourself:

No framework
from airbyte_agent_sdk import AirbyteToolError
from airbyte_agent_sdk import connect
from airbyte_agent_sdk.connectors.gong import GongConnector

connector = connect("gong", workspace_name="<your_workspace_name>")

@GongConnector.agent_tool(
    inspect_tool="gong_inspect",
    docs_tool="gong_read_docs",
)
async def gong_execute(entity: str, action: str, params: dict | None = None):
    return await connector.execute(entity, action, params or {})

@GongConnector.agent_tool()
async def gong_inspect():
    return await connector.inspect_connector()

@GongConnector.agent_tool()
async def gong_read_docs(section: str | None = None):
    return await connector.read_skill_docs(section)

# Advertise all three to the model, using each function's docstring as its description.
handlers = {
    fn.__name__: fn
    for fn in (gong_inspect, gong_read_docs, gong_execute)
}

# `tool_name` and `tool_args` come from the model's tool call in your dispatch loop.
try:
    tool_result = await handlers[tool_name](**tool_args)
except AirbyteToolError as err:
    tool_result = str(err)  # hand the message back to the model as an errored tool result

Each function's docstring carries the guidance the model needs, so pass it through as the tool description wherever you register it.

Legacy alternatives​

These examples are kept for existing integrations. The deprecated GongConnector.tool_utils pattern loads the connector's full generated catalog into one broad execute tool description instead of letting the agent read skill docs on demand. For new code, use build_connector_tools or GongConnector.agent_tool above.

Pydantic AI
from pydantic_ai import Agent
from airbyte_agent_sdk import connect
from airbyte_agent_sdk.connectors.gong import GongConnector

connector = connect("gong", workspace_name="<your_workspace_name>")

agent = Agent("openai:gpt-4o")

@agent.tool_plain
@GongConnector.tool_utils
async def gong_execute(entity: str, action: str, params: dict | None = None):
    return await connector.execute(entity, action, params or {})

Or pass credentials explicitly (equivalent, useful when you're not loading them from the environment):

Pydantic AI
from airbyte_agent_sdk import build_connector_tools
from pydantic_ai import Agent
from airbyte_agent_sdk.connectors.gong import GongConnector
from airbyte_agent_sdk.types import AirbyteAuthConfig

connector = GongConnector(
    auth_config=AirbyteAuthConfig(
        workspace_name="<your_workspace_name>",
        organization_id="<your_organization_id>",  # Optional for multi-org clients
        airbyte_client_id="<your-client-id>",
        airbyte_client_secret="<your-client-secret>"
    )
)

tools = build_connector_tools(connector, framework="pydantic_ai")
agent = Agent("openai:gpt-4o", tools=tools.as_list())
Open source​

In open source mode, you provide API credentials directly to the connector.

The recommended pattern is build_connector_tools, which gives the agent three tools bound to this connector: inspect_connector, read_skill_docs, and execute. The agent can inspect the connector, read only the skill-doc section it needs, and then execute:

inspect_connector() -> read_skill_docs() -> read_skill_docs(section="...") -> execute(entity, action, params)

Pass section IDs verbatim as the outline lists them, prefix included (actions.<entity>.<action>, not <entity>.<action>); anything else returns an error the agent has to recover from.

The builder names its tools inspect_connector, read_skill_docs, and execute, so the tool sets for more than one connector collide when registered on the same agent. Renaming the callables at registration avoids the collision, but the generated execute guidance still names inspect_connector and read_skill_docs, pointing the model at the wrong tools. Use the agent_tool pattern below instead: it weaves your own names into that guidance.

Pydantic AI
from airbyte_agent_sdk import build_connector_tools
from pydantic_ai import Agent
from airbyte_agent_sdk.connectors.gong import GongConnector
from airbyte_agent_sdk.connectors.gong.models import GongAccessKeyAuthenticationAuthConfig

connector = GongConnector(
    auth_config=GongAccessKeyAuthenticationAuthConfig(
        access_key="<Your Gong API Access Key>",
        access_key_secret="<Your Gong API Access Key Secret>"
    )
)

tools = build_connector_tools(connector, framework="pydantic_ai")
agent = Agent("openai:gpt-4o", tools=tools.as_list())
Custom tool bodies​

When you need custom tool bodies — or a framework without native support — use GongConnector.agent_tool. Register execute, inspect, and docs together so the agent can fetch connector guidance progressively. Pass the framework explicitly when it has a supported failure strategy:

Pydantic AI
from pydantic_ai import Agent
from airbyte_agent_sdk.connectors.gong import GongConnector
from airbyte_agent_sdk.connectors.gong.models import GongAccessKeyAuthenticationAuthConfig

connector = GongConnector(
    auth_config=GongAccessKeyAuthenticationAuthConfig(
        access_key="<Your Gong API Access Key>",
        access_key_secret="<Your Gong API Access Key Secret>"
    )
)

agent = Agent("openai:gpt-4o")

@agent.tool_plain
@GongConnector.agent_tool(
    framework="pydantic_ai",
    inspect_tool="gong_inspect",
    docs_tool="gong_read_docs",
)
async def gong_execute(entity: str, action: str, params: dict | None = None):
    return await connector.execute(entity, action, params or {})

@agent.tool_plain
@GongConnector.agent_tool(framework="pydantic_ai")
async def gong_inspect():
    return await connector.inspect_connector()

@agent.tool_plain
@GongConnector.agent_tool(framework="pydantic_ai")
async def gong_read_docs(section: str | None = None):
    return await connector.read_skill_docs(section)

Use the same three-function pattern with framework="langchain", "openai_agents", or "mcp" and that framework's registration decorator. Each value translates connector failures into the framework's own signal:

framework=Tool failures surface as
"pydantic_ai"pydantic_ai.ModelRetry
"langchain"langchain_core.tools.ToolException (set handle_tool_error=True to feed it back to the model)
"openai_agents"the failure message returned to the model as the tool result
"mcp"fastmcp.exceptions.ToolError
"none" (default)airbyte_agent_sdk.AirbyteToolError

On a framework the SDK does not support natively — or in a raw LLM dispatch loop — omit framework= and handle AirbyteToolError yourself:

No framework
from airbyte_agent_sdk import AirbyteToolError
from airbyte_agent_sdk.connectors.gong import GongConnector
from airbyte_agent_sdk.connectors.gong.models import GongAccessKeyAuthenticationAuthConfig

connector = GongConnector(
    auth_config=GongAccessKeyAuthenticationAuthConfig(
        access_key="<Your Gong API Access Key>",
        access_key_secret="<Your Gong API Access Key Secret>"
    )
)

@GongConnector.agent_tool(
    inspect_tool="gong_inspect",
    docs_tool="gong_read_docs",
)
async def gong_execute(entity: str, action: str, params: dict | None = None):
    return await connector.execute(entity, action, params or {})

@GongConnector.agent_tool()
async def gong_inspect():
    return await connector.inspect_connector()

@GongConnector.agent_tool()
async def gong_read_docs(section: str | None = None):
    return await connector.read_skill_docs(section)

# Advertise all three to the model, using each function's docstring as its description.
handlers = {
    fn.__name__: fn
    for fn in (gong_inspect, gong_read_docs, gong_execute)
}

# `tool_name` and `tool_args` come from the model's tool call in your dispatch loop.
try:
    tool_result = await handlers[tool_name](**tool_args)
except AirbyteToolError as err:
    tool_result = str(err)  # hand the message back to the model as an errored tool result

Each function's docstring carries the guidance the model needs, so pass it through as the tool description wherever you register it.

Legacy alternatives​

These examples are kept for existing integrations. The deprecated GongConnector.tool_utils pattern loads the connector's full generated catalog into one broad execute tool description instead of letting the agent read skill docs on demand. For new code, use build_connector_tools or GongConnector.agent_tool above.

Pydantic AI
from pydantic_ai import Agent
from airbyte_agent_sdk.connectors.gong import GongConnector
from airbyte_agent_sdk.connectors.gong.models import GongAccessKeyAuthenticationAuthConfig

connector = GongConnector(
    auth_config=GongAccessKeyAuthenticationAuthConfig(
        access_key="<Your Gong API Access Key>",
        access_key_secret="<Your Gong API Access Key Secret>"
    )
)

agent = Agent("openai:gpt-4o")

@agent.tool_plain
@GongConnector.tool_utils
async def gong_execute(entity: str, action: str, params: dict | None = None):
    return await connector.execute(entity, action, params or {})

Authentication​

For all authentication options, see the connector's authentication documentation.

IP allow list​

If your organization restricts access to specific IPs, add the Airbyte Agents IP addresses to your allow list.

Version information​

Connector version: 0.1.24

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